Privacy Policy
Last Updated: October 21, 2026
At Maisongiftshop.com ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance. This policy explains how we collect and use your information when you shop with us.
1. Information We Collect
To process your orders and provide customer support, we collect the following data:
-
To Complete Orders (Required): Your name, delivery address, billing address, phone number, and email address. If you do not provide this information, we cannot ship your purchases.
-
Optional Information (Voluntary): Your account preferences, shopping history, and messages you send to our support team.
-
Automatic Data: Technical information like your IP address, browser type, and cookies to help our store run smoothly.
2. How We Use & Share Your Data
We use your information strictly to fulfill your orders, process secure payments, and handle customer service.
We do not sell your personal data. We only share it with essential partners who help us run our shop, such as:
-
Our e-commerce website platform
-
Delivery couriers and postal services
-
Secure payment processing systems
-
Legal authorities (only if strictly required by Hong Kong law)
3. Marketing Updates
We will only send you marketing emails or promotional discounts if you give us your explicit consent (by ticking the subscription box at checkout). If you change your mind, you can opt out at any time completely free of charge by clicking the "Unsubscribe" link in any email.
4. Data Security and Your Rights
We use secure electronic safeguards to protect your personal details from unauthorized access. We only keep your information for as long as necessary to complete your orders and fulfill business accounting rules.
Under Hong Kong law, you have the right to request a copy of the personal data we hold about you or ask us to correct any wrong information. We will respond to your request within 40 days.
5. Contact Us
If you have any questions about your privacy or wish to update your information, please contact us:
- Email: admin@maisongiftshop.com